Customer Service | Knaus Australia

Customer Service

Our Australia-wide trained and dedicated dealer network is there for your scheduled servicing needs and also to assist if needed during your journey.  Whether it be a warranty matter or other unexpected circumstance, our dealerships are equipped to inspect and repair your RV with minimal disruption to your travels.

Every Knaus carries a 24 month manufacturing warranty, ensuring peace of mind during your travels nationwide.

*PLEASE NOTE: Avan Spareparts and Customer Service will be closed on Fridays for the foreseeable future due to restricitions in place for COVID-19.

Orders can still be placed online, however no payments, order confirmations, or deliveries will be actioned until the following Monday.
For all urgent enquiries please contact you local avan dealer at:
https://www.avan.com.au/customer-service/contact/

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Knaus Australia

Knaus, one of Europe’s largest caravan and recreational vehicle manufacturers have teamed with Avan to launch a series of caravans and motorhomes specifically designed and built for the Australian market.

Caravans